David Pogue: Tech Simplicity

"The mouse is squecking and gets louder the faster I move it across the screen."
"It said click here."

"The computer won't restart no matter how many times I hit one, one"
"It said shut down error, "TYPE 11.""

Why do we click a start button to shut down?

Why do we have to scroll down to select the United States?

If any function takes three clicks, it is to difficult.

Microsoft would love to start over, third party programs are to dependend on original code and upgrades.